Terms of Use
Welcome to Ludic, a registered brand of Good Chaos Lifestyle Private Limited. By using our website or making a purchase, you agree to the terms outlined here. We may update these terms as needed, and any changes will be reflected on this page with the latest update date.
1. General Conditions
● Please do not use our products for unlawful purposes or activities that violate local or international laws.
● The reproduction, duplication, or resale of our products, content, images, videos, or packaging is strictly prohibited.
● We reserve the right to cancel or decline any order at our discretion. Common reasons include limited stock, pricing or product information errors, logistical challenges, or payment issues. If your order is canceled after payment, the amount will be refunded to your original payment method.
● Ensure that all purchase and account details provided during transactions are accurate and up to date.
2. Pricing
● Prices are carefully determined but may be changed at our discretion. Updates will be reflected on the website, and discontinued products will be removed from view.
3. Delivery and Shipping
● We currently ship across India.
● In-stock items are dispatched within one business day. Availability for out-of-stock products is displayed on the product page.
● A nominal fee applies for Cash on Delivery (COD) in select PIN codes. Rejection of COD orders may result in service restrictions.
● Once your order is shipped, we’ll email you a tracking link. Please note that shipping times can vary due to external factors. Shipping and COD fees are non-refundable.
4. Returns and Exchanges
● Exchanges or returns are accepted within 7 days of delivery. Items must be unused, in their original packaging, and include all tags. Returns outside this window or with signs of use will not be accepted.
● Exchanges are processed only after the returned product passes quality checks at our warehouse.
● Discounted items are not eligible for return or exchange unless there’s a fulfillment error (e.g., wrong or damaged item).
● Pre-dispatch cancellations are processed within 48 hours. For post-dispatch returns, refunds are initiated within 48 hours after inspection. Refunds are credited to the original payment method, except for COD orders, which are refunded to your bank account.
● For manufacturing defects found within 7 days of delivery, contact us at curious@ludic.life with your order details. Defects reported beyond this timeframe cannot be accommodated.
5. Third-Party Websites
Our website may contain links to third-party sites like Instagram or Facebook. These sites operate independently, and we recommend reviewing their policies before engaging with them.
6. Indemnification
By using our services, you agree to indemnify and hold Good Chaos Lifestyle Private Limited, its subsidiaries, employees, and suppliers harmless from any claims or demands, including legal fees.
7. Governing Law
These terms are governed by and interpreted in accordance with the laws of India.
8. Registered Office:
Good Chaos Lifestyle Private Limited
B-1212, Shilp Corporate Park, Bodakdev, Ahmedabad - 380054, Gujarat, India
For further inquiries, please contact us at curious@ludic.life.