Privacy Policy
At Ludic, a registered brand of Good Chaos Lifestyle Private Limited, we prioritize the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data. By using our website or services, you agree to the practices outlined here.
1. Hosting and Security
Our website operates on Shopify, a secure platform that undergoes regular monitoring and backups. All communication between your browser and our servers is encrypted using HTTPS, ensuring the security of your data during transmission.
2. Data Collection
When you interact with us, such as purchasing a product or signing up for newsletters, we may collect the following information:
● Personal Details: Name, address, contact information (email/phone), and purchase history.
● Browsing Behavior: Products viewed or added to your cart to enhance user experience.
This information helps us fulfill orders, improve our services, and send occasional marketing emails. You can opt out of marketing communications anytime by clicking the unsubscribe link provided.
3. Data Sharing
We do not sell or trade your personal data. However, we may share your information:
● If required by law or to comply with legal processes.
● To enforce our Terms of Service or protect our rights.
● With third-party partners (e.g., logistics, payment gateways) strictly for order fulfillment and operational purposes.
4. Payments
Your payment details are handled exclusively by secure third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standards). We never store your payment credentials. For added security, we recommend using trusted payment methods.
5. Third-Party Services
We work with trusted third-party providers for analytics, payment processing, and social media integration. These providers have their own privacy policies, and we encourage you to review them to understand how they manage your data. Some examples include:
● Analytics: Google Analytics for website tracking and insights.
● Social Media: Facebook, Instagram, or Pinterest for marketing campaigns.
● Logistics: Courier partners for shipping and delivery services.
6. Cookies and Local Storage
We use cookies and local storage to enhance your browsing experience. Examples include:
● Functional Cookies: To manage your shopping cart and payment process.
● Analytics Cookies: (_ga, _gid, tracking_consent) for monitoring website traffic and performance.
● Preference Storage: Product preferences like size, color, or style.
You can manage or disable cookies through your browser settings, but this may impact your website experience.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware that personal information from a child has been collected, we will delete it promptly.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
9. Data Security
We use industry-standard security measures to protect your data. While no method is 100% secure, we continually improve our systems to safeguard your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The latest version will always be available on this page, with the updated date mentioned.
11. Contact Us
If you have any questions about this policy or your personal data, you can reach us at:
● Email: curious@ludic.life
● Customer Support: Available
Monday to Friday via email or request a callback.
We’re committed to protecting your privacy and ensuring your trust in Ludic.